Shipping policy

Dinner Deck is operated by Intent Design, LLC and ships from Hawley, Minnesota.

Free shipping on every order

Standard shipping is free. There's no minimum and no surprise charge at checkout.

Where we ship

We currently ship within the United States only. If you're outside the US and would like a deck, email us — we'd like to know there's demand.

How long it takes

Orders are packed and shipped within 1–3 business days. Most orders arrive within 7–10 business days of the day you order.

Business days are Monday to Friday, excluding public holidays. Orders placed over a weekend are processed the following Monday.

Tracking

You'll get a confirmation email when you order, and a second email with tracking as soon as your deck ships. If the tracking email hasn't arrived within 5 business days, check your spam folder, then email us.

Delays and delivery problems

Once a parcel is with the carrier, delivery timing is in their hands. We can't control weather, carrier backlogs, or holiday volume, and those delays aren't grounds for a refund on their own.

Please check your shipping address carefully at checkout. If a parcel is returned to us because the address was wrong or incomplete, we'll happily resend it once you cover the reshipping cost.

If tracking shows delivered but the deck isn't there, check with anyone else at the address and look around the property first. If it still hasn't turned up after 3 business days, email us and we'll help sort it out.

Damaged in transit

If the deck arrives damaged, email a photo to dinnerdeck@gmail.com within 30 days. We'll replace it or refund you, and you won't need to return anything. See our Refund policy for the full detail.

Questions

Email dinnerdeck@gmail.com or call +1 877-333-4441.

Intent Design, LLC d/b/a Dinner Deck
509 Front St, Hawley, MN 56549, United States